Need advice or help with sizing?

Simply get in touch using the chat button in the bottom-right corner of your screen—our team will be happy to assist.

Returns & Exchanges

We understand that buying shoes online isn’t always straightforward. If your purchase isn’t quite right, we offer a simple and hassle-free returns process.

You can return your item in one of three easy ways:

1. Hassle-Free Return (We Handle Everything)

Short on time? Let us take care of it for you.

Simply send us a message with your order number, and we’ll provide you with an Evri return label.

• £5 for drop-off at an Evri location
• £6 for home collection
  
  The cost will be deducted from your refund.

2. Return It Yourself

Prefer to arrange your own return?

Just contact us within 14 days of receiving your order, and we’ll confirm the return address (also included in your parcel).

3. Free Exchanges

Need a different size or style? No problem.

We offer a free exchange service—our team will collect your original pair and send out your replacement (subject to availability) at no extra cost.

Please note: To be eligible for a refund, you must inform us within 14 days of receiving your product that you wish to return it, and ensure the item is sent back within 30 days of delivery.